Testimonials

Testimonials

WHAT OUR CUSTOMERS SAY ABOUT COLLINS PLUMBING , GAS AND HEATING


“Quick email to say a big thank you for the great heating advice and installation of the radiators. It is already making such a massive difference to our enjoyment of the property now that we aren’t freezing especially not worrying about the kids overnight! Your workers were fantastic too and I’ve already recommended your company to several colleagues who are looking at heating options.”

 E Downes, Sandringham June 2017


“Allen was excellent, we had to wait a couple of days for the part to arrive and appreciate the effort taken to complete the job ASAP. Thanks for all staff being prompt, friendly and professional. Great Communication”

S. Arrian – Henderson Valley, March 2016


“After receiving a quote from another plumbing company, we contacted Collins Plumbing to see if they could help install a hot water zip into our depot kitchen – their quick response and very competitive pricing, not to mention prompt turnaround from quoting to installation, made the whole process flow smoothly. The staff member who installed the zip was friendly and professional and we are so pleased with our instant hot water!

On behalf of the team at Bush and Beach, we definitely recommend Collins Plumbing and we will be sure to use them again.”

Krystal – Henderson , November 2015


“Thank you very much for the awesome service, I will be using you guys in the future and referring Collins Plumbing to all family and friends, Vinnie was excellent. Awesome Service, Thanks again Collins Plumbing

T Mafi  – November 2015


“Competitive Price, Speedy replies, You guys were faultless – Thank you! ”

Ben Thornton – Bush & Beach , Henderson – November 2015


“I cant recommend Collins Plumbing enough. I rang, told them what I wanted doing, they were very helpful, asked me what I needed doing, then emailed their price list. This helped us budget for the work. I was really happy with the guy that come to our home. He got about his job, was very polite, friendly and answered questions we had about the old plumbing in our 70’s home. It was great to not have the grunt and punt tradesman, who makes out their doing you a favor. Happy customer”

Carlene S – Auckland, October 2015


“Collins are our preferred firm for our heating system requirements and I cannot express how awesome Paul is, He is extremely professional and is a credit to Collins Team, Very happy. ”

Gordon J – Auckland , August 2015


“Great from the 1st Phone call. From the start to finish you were wonderful, Excellent Quote and very easy to understand, Everything went great , Thank you!”

Dale F –  Auckland, August 2015 


“Allen was polite and efficient, did a very professional job, He is a credit to your company”

C Sturgin –  Henderson, June 2015 (Repair to Hot Water System) 


“We needed a gas fitter so on the recommendation of a friend and a desire to support local business we called Collins Plumbing & Gas. The office staff were personable and helpful and together with the gas fitter were able to suggest options to heat our breezy 1960’s weatherboard house. After settling on an option an experienced and capable gas fitter came out to do the install. The whole process was made easy by the fantastic office staff and the friendly gas fitter. We are more than happy with the result and our house is toasty warm. We will be using you again and recommending your service to all our friends and family.”

B Cunningham – New Lynn,  May 2015 (Rinnai Heater Installation)


“Wonderful, Thank you for helping us. Excellent tradesman that came out. Would definitely recommend.”

D Fiu – Greenlane,  May 2015 (Gas Appliance Service)


“We have a art deco house in Greenlane. She is cute , but boy was she cold and musty in winter. We looked for a suitable heating solution and once decided on a type, looked at a price. Firstly Collins were thoroughly professional in all their dealings prior to the decision. They were also very competitive on price so we awarded them the job. Best decision ever. Collins were a dream to deal with , the installer came when they should, did the job quickly and efficiently with a minimum disruption , and explained how to set up and operate the system. Even when there was a slight hiccup on the number of vents it as handled professionally and from the top. When we changed on mind about the vents (plastic vs metal) I was allowed to puck up samples and test them in situ. I would recommend Collins Plumbing, We will extend our house soon, and these guys will definitely be getting the call for our plumbing needs. And if you have an older house, bite the bullet….. gas central heating is the answer!”

David C – Winter 2014


“I have moved into a new property and have had to call them for some advise on gas-fitting jobs around the property. They were very trustworthy and have given me advice on the best way forward in order to save money. I will definitely use them when we renovate the bathroom and for all ongoing maintenance. A pleasure to deal with.”

Atish S 


“Dear Manager,

I want to say how impressed we were with the attitude and understanding shown to us by one of your employees.
Simon installed a new Bosch boiler in the property we rent. People like Simon, give “Tradies” a good name and I think he is a fine ambassador for your company
We would welcome you folk back to our place if we ever need help in the future”

G Eichmann – September 2014


“Hi Lauren, Paul & Team

Just wanted to extend a huge thank you to you and your team for the professional and efficient service we receive from Collins Plumbing.
After the storm this morning, amid chaos of floods, trees and fences falling over, I sent a work order to you for a ceiling leak which I did not expect to be actioned until next week (with Easter weekend here tomorrow), but your team member attended and I now have a very happy tenant and one less thing to worry about over the long weekend.”

Patricia Dick – Property Manager – Ray White Te Atatu Peninsula – April 2014


“When we started our house project we were wanted a central heating system that would accommodate a 325 sq mtr house. We decided to use Collins plumbing and Gas as they were very professional in the quoting and technical aspects of our requirements. We were using a housing company at the time and were happy work around their schedules. This housing company went to liquidation three quarters through our build. Collins Plumbing and gas stood by us through the whole turmoil and continued with project with professionalism, customer service and honesty.

They have a great team of guys which gives you the assurance that you are not dealing with cowboys but a team of professionals.
Now that our house is complete and winter has gone we are very happy with central heating and would continue to use Collins Plumbing for all our miscellaneous plumbing needs.
We would like to sincerely thank Simon, and Simone, and the rest of the team for the work and effort that they provided.
I highly recommend Collins Plumbing and Gas to anyone who plans to build a house for their plumbing or gas works”

Eric Trimbach/ Old North Road/Kumeu – Oct 2013


“Thank Paul for doing a great job last week and staying back late to get the job done, the client were most appreciative of having their new kitchen up and running that night”

Rick H (Builder) – July 2013


“I would just like to thank you for your prompt response on Friday. Luke is to be commended for his professionalism and knowledge. I would most certainly recommend your company to others”

Christine D – July 2013


“I appreciate your prompt call out. I’d also like to say thanks to Allen for an excellent job, especially as he had to improvise due to the new pipe being in a different position to the original”

P Gabriel – May 2013


“The guys did a great job, they were really organised, polite and super tidy, Fantastic, Thank you”

Niki C – July 2013


“We would like to thank you for your exceptional service in helping us out so quickly with our plumbing problem which was done with compassion and efficiency.We would also like to thank your plumber who was excellent. We would not hesitate to recommend your company to anyone.”

M & G Williams


“I know that if I use a Manfred/ Collins design then I can install with confidence that when the client turns the system on there will be no dramas and unexpected outcomes pertaining to the running of the heating system. That it will do what it has been designed to do, be an energy efficient heating and potable hot water system, that gives a warm, comfortable atmosphere to the dwelling and most importantly, that my clients are happy with the total package I have installed. Also the 100% back-up I receive from Manfred at Collins and Bosch is outstanding.”

Marti Smith – owner operator, Heated Ltd, Queenstown, Bosch Partner


“I have known Manfred since 2003 when he first optimized a Diesel powered Home Heating System for me. I had dealt with several other parties before Manfred none of whom could match his expertise in resolving issues and optimizing the system. In my experience Manfred relies on the scientific approach when providing advice on heating systems. I have found his knowledge and experience unmatched and have no hesitation in recommending Manfred to anyone who is interested in quality reliable advice on heating systems. ”

Justin Reid – BE(Hons1,MIPENZ< NZCE (Civil), M.I.E Aust, CPEng (Aust) – Invercargill – Private home owner


“The Central Heating System designed and installed by Manfred at The Brothers Boutique Hotel, Dunedin has been an instrumental part of our success. Guests arriving in our 1920 refurbished stately house are met with the lovely ambient warmth which provides a very welcoming introduction to our place. What has been very important to me has been Manfred’s continual support in helping with the operation /setting of the boiler from one year to the next with unwavering enthusiasm. He is someone you can trust and depend on and I have no hesitation in recommending him in whatever dealings you may have with him or his business.”

Rod Mc Meeken – Owner/operator of “The Brothers Boutique Hotel” Dunedin


“During November 2012, and after an extended period of issues with our older hot water boiler unit, (which was being maintained by a previous plumbing company) Collins Plumbing and Gas was approached to review the existing problems and make a recommendation as to how they would address our on-going problems.

The review by Manfred Dirr of Collins Plumbing and Gas came back that the current unit had been poorly installed, was at the end of its life and that in essence to continue with the unit was basically ‘pouring good money into a hole’. Whilst the replacement was a costly exercise it was decided that the recommendation made by Collins Plumbing and Gas was correct and it was decided to go ahead and replace the boiler, condenser and hot water holding tank.

Collins Plumbing and Gas recommended the use of a new model Bosch Gas Boiler with improved condenser capability. The result had been simply outstanding, no longer do we run out of hot water after just a few showers, but of most interest is the reduction of gas used to heat the water. The original unit used approximately 90kg’s of gas a month (that’s right 2x 45kgs cylinders costing $210 a month), since replacing the unit in November 2012, 3 months has passed and we have used only the same amount – 90Kg, so a reduced gas consumption.

We would l like to say thanks Manfred and Collins Plumbing and Gas, a job well done.”

Owner New Bosch Unit Boiler – Horseshoe Bush Road


“I just wanted to say Thank You for the fantastic experience I had with Collins regarding the recent installation of my cooker. Luke did a great job for me.

In particular, I wanted to thank you personally for the exceptional service you provided. I had had a bit of a run around with this installation job (long story!) but after it was recommended I come to your organisation for help, you lifted a weight off my shoulders, reassuring me by giving me all of the advice I needed, answering my questions and solving all of my problems by arranging everything; even arranging for the old cooker to be removed on the same day as the installation of the new one. Your wonderful organisational ability led to everything going smoothly for me, and having everything achieved in one day made it so easy for a working lady like me who can’t be at home at the drop of a hat. I had a fantastic experience with your organisation, and I will absolutely be recommending your company to my friends and family.
Keep up the great work!!“

Marina S


“We have recently employed Collins Plumbing to install gas central heating and were very happy with the result. They were efficient, good to deal with and very competitive on the quote. We would happily recommend them.”

Tom and Ngaire – Orakei


“Your company has been such a pleasure to do business with – from the friendly person I spoke to on the phone when I first called to Tony, the plumber and gas fitter who came to do the job I needed doing last week.

I couldn’t be happier with the service you guys have provided. After experiencing my fair share of duds, it’s good to know there are still top-notch companies like yours out there.”

Megan McChesney – Kingsland


“Fantastic friendly and professional service. Tony, the gasfitter was great – very tidy job and done on time and within quoted budget. I cannot speak highly enough of Collins Plumbing. A breath of fresh air compared to others who never even bother to turn up!”

Dave


“I ordered a Brivis Central heating system from Simon @ Collins Plumbing to replace an old unit that had passed its used by date. Not only did Simon and Simone action all correspondence promptly and professionally, nothing was too much trouble when the job was carried out and I am very happy with the end result, What’s more the job was completed very promptly before the cold weather set in. I unreservedly commend Collins Plumbing for a job sell done and for excellent, friendly customer service.”

Steve Hughes

“Would certainly recommend Collins Plumbing & Gas – they are a great company to deal with if you want prompt, efficient service!”

The Girls @ A1 Kiwi Cutters & Drillers Ltd


“We are Property Manager’s who require the services of a wide range of contractors. Our clients are as varied as New Zealand Transport Agency, Vodafone, The Office of Treaty Settlements, Telecom and the like.

Earlier this year Simon Collins approached me to see how his skill set would make our job easier and we were happy to use him on a trial basis. All I say from the work done to date is WOW! He stands out above others for a number of reasons, the following is an example of what he achieves regularly. Within one hundred minutes of receiving a job (by email) he has it completed, and the invoice is emailed to me, the tenant rings me up to thank me for the great service!

Very professional, efficient and a pleasure to deal with – we look forward to working with Simon in the years ahead and would recommend his services to anyone.”

Brett Johansson
Property Manager
DTZ New Zealand Ltd MREINZ


“Collins Plumbing and Gas and I have had a business relationship for the last 2 years. I have always found them to provide a quality and timely service on every occasion I have used them. For me and my customers (both owners and tenants) this had been a great success as the problem has been fixed quickly with little fuss and expenses. Without a doubt I would recommend Collins Plumbing and Gas to anyone requiring quality plumbing or gas work in the Auckland region.”

Matt Hooper
Property Management Direct


“Simon did an excellent job, discussed & listened to the problem and fixed it without any hassle. I’d be happy to recommend him to anyone who wants a good job done.”

Kath Davies


Call us on 0800 888 007 or email us at info@collinsplumbing.co.nz



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